Privacy Policy

Last updated: 24th October 2026

At Happy Kids Yoga we respect your privacy and look after any personal data you share with us. This policy explains what we collect, why, who helps us handle it, how long we keep it and the rights you have.

1. Who we are

Happy Kids Yoga is run by HKY Franchising Ltd, a company registered in England and Wales (company number 16038951). Our registered office is 32 Pelham Road, Thelwall, Warrington, Cheshire, WA4 2HF. You can contact us at info@happykidsyoga.co.uk.

HKY Franchising Ltd is the controller for the personal data collected through this website and by our head office. Classes in each area are run by a local Happy Kids Yoga teacher, most of whom are independent franchisees running their own business under licence from us. When you book a class with your local teacher, their business is responsible for the information you give them for that booking, and they can answer any questions about it.

2. What information we collect

• Parents and children: names, contact details, your child’s age and, where it matters for safety in class, medical information, allergies or additional needs.
• Schools, nurseries and clubs: the contact person’s name, email address, phone number and the setting’s details.
• Website enquiries: the details you type into our contact, Info Pack and workshop forms, such as your name, email address, phone number, postcode and message, and where you heard about us.
• People interested in a franchise: your contact details, the area you are interested in, and anything you tell us about your background and plans.
• Franchisees: business and contact details, and the legal and financial details needed to run the franchise agreement.
• Website visitors: if you allow analytics and marketing cookies, information about how you use the site and whether you came from one of our adverts (see section 8).

3. How we use your information and our lawful basis

• To reply to your enquiry and arrange sessions, because you have asked us to (contract, or steps before a contract).
• To send your franchise Info Pack and follow up about the franchise, because you asked for it (legitimate interests).
• To keep children safe in class and meet any medical needs (consent from the parent or carer, or, in an emergency, to protect the child’s vital interests).
• To issue invoices, take payment and keep accounts (contract and legal obligation).
• To tell you about class changes, cancellations and updates to our policies (contract and legitimate interests).
• To send occasional news and offers by email, only where you have agreed. You can unsubscribe at any time using the link in every email (consent).
• To understand how our website is used, improve it and measure our adverts, only if you accept analytics and marketing cookies (consent).
• To act on any safeguarding concern (legal obligation and the public interest in protecting children).

4. Who helps us handle your data

We do not sell your personal data. We share it only with the service providers who help us run Happy Kids Yoga, under contracts that require them to keep it secure and use it only on our instructions:

• Bluehost hosts this website and stores the details sent through its forms.
• Zapier passes the details from our website forms into our customer records.
• Pipedrive holds our enquiry and customer records and sends our emails.
• HubSpot receives Info Pack requests so we can send the pack and follow up and, if you accept marketing cookies, records your visits to the site.
• Google Analytics measures website visits, only if you accept analytics cookies.
• Meta (Facebook and Instagram) measures how our adverts perform, only if you accept marketing cookies.
• Our email provider carries the emails we send and receive.

We also pass an enquiry to the local Happy Kids Yoga teacher for your area so they can help you, and we share information with the authorities where the law requires it or a child’s safety depends on it.

Some of these providers are based outside the UK, mainly in the United States. Where your data leaves the UK, it is protected by the UK’s adequacy arrangements, including the UK Extension to the EU US Data Privacy Framework, or by data transfer clauses approved for use in the UK.

5. How we protect your data

We use secure, password protected systems, limit access to the people who need it, and keep children’s medical and safeguarding information only where it is needed for their safety.

6. Photography and video

We may take photos or short videos in sessions to share our work. We only include a child where their parent or carer, or the school or nursery on the parent’s behalf, has given consent, and we never publish a child’s name or personal details. You can withdraw consent at any time by emailing info@happykidsyoga.co.uk.

7. How long we keep your data

• Enquiries and Info Pack requests: up to two years after we were last in touch, unless you become a customer or franchisee.
• Email marketing: until you unsubscribe.
• Booking, invoice and accounting records: six years, as tax law requires.
• Franchise records: for the length of the franchise agreement and six years after it ends.
• Safeguarding records: for as long as the law and statutory safeguarding guidance require.
• Website analytics: no longer than 14 months.

8. Cookies

We use cookies that the website needs to work, and Google Analytics, HubSpot and Facebook cookies only if you accept them. Our Cookie Policy lists them and explains how to change your choice.

9. Your rights

Under UK data protection law (the UK GDPR and the Data Protection Act 2018) you have the right to:

• ask for a copy of the personal data we hold about you
• ask us to correct it, delete it or restrict how we use it
• object to how we use it, and ask us to transfer it to you or another organisation
• withdraw any consent you have given, at any time
• complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

We will reply to any request within one month. We would always appreciate the chance to put things right first, so please contact us before going to the ICO.

10. Changes to this policy

We review this policy regularly and will post any changes on this page with a new date at the top.

11. Contact us

For any privacy question or to use your rights, email info@happykidsyoga.co.uk or write to HKY Franchising Ltd, 32 Pelham Road, Thelwall, Warrington, Cheshire, WA4 2HF.